Terms & Conditions

These Terms and Conditions govern your use of the Tesco Supplier Network website ("the Tesco Supplier Network") and your relationship with Tesco Stores Limited (Tesco, we or us). By using this site, you agree to be legally bound by them. References to "you" and "your" are to you as an individual. As you are using the Tesco Supplier Network in the course of your business, you are also agreeing to these Terms and Conditions on behalf of that business and references to "you" and "your" also include your business. If you have any questions on these Terms and Conditions, please contact supplier.network@uk.tesco.com

1. Use of the Tesco Supplier Network Site

The Tesco Supplier Network is provided to you free of charge for use subject to these Terms and Conditions. You may only use the Tesco Supplier Network in the course of your normal internal business activities and not for private or personal reasons and not for any third party.

2. Amendments

We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of the Tesco Supplier Network. You should periodically review them for changes, although where possible we will try to bring any changes to your attention by putting a notice on the Tesco Supplier Network. If you continue to use the Tesco Supplier Network after the date on which any changes come into effect, your use of the Tesco Supplier Network indicates your agreement to be bound by the new Terms and Conditions.

3. Password and security

Each ID is for a single user only. You are responsible for all activities that occur using your ID and for preventing unauthorised use of it. If you know or suspect that someone else knows your password you should notify us immediately by emailing supplier.network@uk.tesco.com.

If you forget your password please go to the Login page and follow the instructions for the password reminder. We will be able to remind you of your password by your registered email address.

If we have reason to believe that there is likely to be a breach of security or misuse of the Tesco Supplier Network, we may require you to change your password or we may suspend your use of the Tesco Supplier Network in accordance with paragraph 8 below.

4. Intellectual property

The content of the Tesco Supplier Network is protected by copyright, trade marks, database rights and other intellectual property rights (the "Intellectual Property Rights"). The Intellectual Property Rights in all material on the Tesco Supplier Network are owned by Tesco Stores Limited or its licensors. You may:

a) retrieve and display the content of the Tesco Supplier Network on a computer screen,

b) store such content in electronic form on disk as necessary to display it on a computer screen, (but not any server or other storage device connected to a network); or

c) print one copy of such content for your internal business use, provided you keep intact all and any copyright and proprietary notices.

You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Tesco Supplier Network without written permission from us.

No licence is granted to you in these Terms and Conditions to use any trade mark of the Tesco Supplier Network or its affiliated companies including, without limitation, the trade mark TESCO.

5. Your use of the Tesco Supplier Network

You may not use the Tesco Supplier Network for any of the following purposes:

You will be responsible for our losses and costs resulting from your breach of this section 5.

6. Your information

All participants in the Tesco Supplier Network must be resident in the UK and aged 18 years or over.

You must ensure that the details provided by you about yourself on registration or at any time are correct and complete. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details via the Edit Profile page.

7. Availability of the Tesco Supplier Network

Although the Tesco Supplier Network aims to offer you the best service possible, Tesco makes no promise that the services on the Tesco Supplier Network will meet your requirements. We cannot guarantee that the service will be fault-free. If a fault occurs in the service you should report it to Customer Services by email at supplier.network@uk.tesco.com and we will attempt to correct the fault as soon as we reasonably can. We shall not be liable if for any reason there are any faults in the service.

Your access to the Tesco Supplier Network may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as it reasonably can. We shall not be liable if for any reason the Tesco Supplier Network is unavailable at any time or for any period.

8. Our right to suspend or stop your use

Tesco may suspend or cancel your use of the Tesco Supplier Network immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.

The suspension or cancellation of your use of the Tesco Supplier Network shall not affect either party's statutory rights or liabilities.

Paragraphs 4, 5 and 8 of these Terms and Conditions shall survive cancellation.

9. Our liability

You understand and agree that Tesco does not guarantee the accuracy or completeness of any information in or provided in connection with the Tesco Supplier Network. Tesco is not responsible for any errors or omissions or for the results obtained from the use of such information. Tesco gives no warranty as to the accuracy or completeness of any such information, including information made available by Tesco or our representatives.

Although the Tesco Supplier Network will implement reasonable security procedures to ensure that no unauthorised parties gain access to the Materials, because of the inherently insecure nature of the internet, the Tesco Supplier Network does not give any other warranty in relation to this.

Because the Tesco Supplier Network is provided to you free of charge, and for information and guidance purposes only, this is our entire liability to you under these Terms and Conditions. The Tesco Supplier Network is provided "as is", without any conditions, warranties or other terms of any kind.

We exclude all liability and responsibility for any loss or damage (including without limitation any direct or indirect loss, lost data, lost profits or loss or damages arising from or connected in any way to business interruption) that may result to you or a third party in connection with the Tesco Supplier Network in any way.

No advice or information, whether oral or written obtained by you from Tesco or within the Tesco Supplier Network shall create any warranty not expressly made in these Terms and Conditions or imposed by law.

This paragraph 9 shall not limit or affect our liability for fraud or if something we do negligently causes death or personal injury or for anything which cannot be excluded or limited under applicable law.

You understand and agree that Tesco does not guarantee the accuracy or completeness of any information in or provided in connection with the Tesco Supplier Network. Tesco is not responsible for any errors or omissions or for the results obtained from the use of such information.

You may contact or be contacted by other members of the Tesco Supplier Network. Any communication conducted outside of the Tesco Supplier Network website or other specific activities conducted on behalf of the Tesco Supplier Network are at your own discretion and are not sanctioned by Tesco nor are they necessary to participate fully in the Tesco Supplier Network. Tesco shall not be liable for any outcomes of such communication.

10. Applicable Law

These Terms and Conditions shall be governed and construed in accordance with the laws of England and Wales. The English Courts will have exclusive jurisdiction to determine any disputes which may arise out of, under or in connection with these Terms and Conditions.

11. Miscellaneous

Tesco can assign its rights and/or obligations under these Terms and Conditions to any third party. You may not transfer any of your rights and/or obligations under these Terms and Conditions. Any rights not expressly granted in these Terms and Conditions are reserved.

If you breach these Terms and Conditions and we choose to ignore this, we will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

Tesco shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its reasonable control.

The Tesco Supplier Network is owned and operated by Tesco Stores Limited a company registered in England and Wales whose registered office is at Tesco House, Delamare Road, Cheshunt, Hertfordshire, EN8 9SL.